Introducing my new logo

Thanks to Trish Ward at WARD deign for her creative talent, I love the result.

Now to change it on business cards, website, facebook …  I feel a list coming on!

Covid-19 update

*Covid-19 update*

I am pleased to say from today I can offer in-person massage appointments. These are now available at Silver Tree Studio. This is a beautiful, new treatment room off Peebles High Street which is easy to clean and ventilate for your safety.

I am unable to offer home or workplace visits at the moment. However, I plan to be offering 2 Sundays in Lavender in August, which will be available to book via the Lavender website soon. If you’d like to book in, please get in touch. It’d be lovely to hear from you, I have missed my Sundays seeing Edinburgh people.

As I phase back in treatments and locations, I appreciate your patience with changes that I’ve had to bring in. The biggest change you’ll see is around reducing our face to face contact by doing consultations by video call and wearing masks; with these and other smaller changes, I’ll guide you through so you have a safe and relaxing treatment.

During lockdown, I diversified my business to offer more online services – including Pilates and an online alternative to a massage treatment, more info on these can be found on my booking page or ask me.

I aim to help you feel and function better with a safe, effective and enjoyable experience, using massage, Pilates and self-care tailored in a way that works for you as an individual. Whether your goal is to support sports & exercise, for management of injuries or chronic conditions or you simply like massage and Pilates, you’re in the right place!

I look forward to hearing from you,
Helen

Contact details here

Book here

We have moved …

We moved to Peebles in May 2019.

This was a great decision for my family but, I appreciate, not so convenient for Edinburgh clients.

I am continuing to offer some appointments in Edinburgh on Sundays so hope to see lots of you there.

There are many clients I no longer see since the move and *sniff* I do miss you. The working relationship that builds up over a number of appointments gives, I feel, a better experience and result for the client and makes for rewarding, enjoyable work as a therapist.  However, life often changes so I am embracing the new and enjoying meeting new clients in Peebles.

Do get in touch if you have any questions about how massage might be able to help you.

Helen.

Easier ways to pay

To make it easier for you, I now accept payments via mobile phone.

If you use a banking app, all you need is my phone number
07870 698145
& it’ll save you a dash to the cashpoint.

https://paym.co.uk/how-it-works/

If a bank transfer would be easier:
I can text you bank details & your client code to use as a reference

Transfers can be made on or before your appointment day

 

General Data Protection Regulation (GDPR) Statement

Your privacy and personal data are important. I will only use your personal data to provide the service you have requested and store it carefully.

GDPR requires me to clearly inform you how I use, store and destroy your personal data. Here goes …

At your first appointment, I collect personal data on your Client Registration Form.

I use your name, address and date of birth to identify you. I use elements of these to create a client code so that my accounts, on-line calendar and electronic client database do not contain your name. The reference file which links your name and client code is password protected and held on a local drive and backed up to a USB stick which is kept in a locked cabinet.

I use your phone number and/or email address to contact you about your appointments and treatment. Please be aware when you contact me via email or text, I cannot guarantee the security of information.

I also enter your name and email address into an online mailing tool which allows me to send an approximately monthly newsletter. I would like to keep you up to date with e.g. training, useful info & availability but you can opt out of this at any time. Mailchimp’s privacy statement is here

At Lavender, I share an online booking tool with other therapists. They will not use your details for marketing purposes. Xandaro’s privacy policy is here  You can choose to use your client code to book to protect your personal details.

Medical, health and lifestyle information are all used to ensure I give you a safe and appropriate treatment.

Client Registration forms and treatment records are all kept in paper format in a locked cabinet.

After 7 years, forms & records will be shredded and electronic records deleted. If, during treatment, the client is under 18 or there is litigation involved with the injury, records may be kept indefinitely according to the guidelines of my professional body, Scottish Massage Therapists’ Organisation (SMTO)

Still awake? You’ve got to the end and are obviously careful with your personal data, so any questions/comments, please get in touch. Thanks, Helen.

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